This article breaks down FAQs by category:
Troubleshooting
- User cannot connect due to time zone
- Why do I get connection failed, contact your administrator when logging in?
- Browse IBM MQ messages is not displaying any or some of the messages in a queue
- When I save messages to file, get message saying it saved but no file is created?
- Troubleshooting an IBM MQ agent
- Why doesn't connection manager (or agent) automatically reconnect after restart?
- Why can I not update attributes on my EMS broker?
- Why am I not seeing a node's events?
- Why is my node icon grey and why can't I make any changes to it?
- What does the red exclamation point next to a node mean?
- Event ID 3242...Failed to send V2 trap...NoSuchElement in policy's event viewer
- Object name not displaying in Favorite Objects viewlet
- Nodes not displaying in new viewlets, but are visible on the WorkSpace dashboard
- Viewlet displays "No data to display" (Re-manage the node)
- Objects missing from a viewlet
- Agents display as down or in an unknown state, but are actually running
- RC(2012) on UNIX - Local Agent unable to open queue manager
- Unable to run nsqmqsc utility to take MQ Objects dumps
Troubleshooting errors
- M6-WMQ Agent running on zOS abended with 0C4
- Running nsqmmfcl on Linux fails with error 'missing shared lib libncurses'
- Why do I get error 2035 (MQRC_NOT_AUTHORIZED) when trying to connect to a queue manager (MQCONNX)?
- Error 404 after deploying Navigator to Apache Tomcat
- What causes "Too many open files" error?
- Browse error message 2042 on z/OS agent
- Why do I get error 2270 (MQRC_NO_DESTINATIONS_AVAILABLE) when trying to put messages on a cluster queue with APMW Explorer, Navigator or IBM sample amqsput?
- Using the nsqcode utility to identify Navigator and IBM MQ errors
- Messages arrive on DLQ with RC 2048 and destination NASTEL.REPLY.NSQMGR.INQ*
Troubleshooting WGS
- Troubleshooting a workgroup server
- Why is the table adtinfo so large?
- Trace logs are not generating for WGS10
- My WGS disconnected
- WGS going unresponsive due to RC(20507)
- Workgroup server does not start after database password change
Exploring the web interface
- How do I change the colors of viewlets?
- Can I export viewlet data?
- Can I export a queue's messages?
- How do I remove messages from a queue?
- Why does the viewlet order change when I create or open new dashboards
- Can I change the arrangement of columns in a viewlet?
- How can I add additional attribute columns to a viewlet?
- How can I change a dashboard's name?
- How can I change the file layout of exported messages?
- How do I enable or disable the management/monitoring of a node?
- How can I put messages on queues?
- What do the blue lines in front of object definition fields mean?
- How do I audit usage of requests or changes made using the management application?
- What is scheduling and how is it used?
- How can I copy objects?
- What capabilities do I have with the EMS Message Management features?
- Determine if a queue is a full
- How can the session default timeout value be increased?
Configuration/Installation
- Steps to ensure the success of Navigator database upgrades
- How do I upgrade the database tables?
- Enabling HTTPS with SSL for Apache Tomcat in Navigator
- LDAP-Based URL for Oracle Database
- Oracle database permission for WGS10 tables
- How to set up Navigator for AWS ECS - Express
- Installing Navigator on Azure Kubernetes Service
- How does the Alternate Connection option work with IBM MQ Connection Manager?
- How to set up Navigator for AWS ECS - Professional
- With Workgroup Server failover, what is the best option for connecting to it from other components?
- How to set up Navigator for AWS ECS - Developer
- How do I use the Job Scheduler Expert with Navigator?
- How do I configure workgroup server connection definitions?
- How can I enable the trusted list?
- Creating a policy for your Workgroup Server Expert 10.x license
- Configuring nsqjdbcmk.properties
- Can I use an alternate model queue with customized parameters in the Connection Manager instead of modifying SYSTEM.DEFAULT.MODEL.QUEUE?
- How to set up a connection manager with SSL for IBM MQ
- Handling messages greater than 4MB with MQ
- Firewall administration for Workgroup Server to the IBM MQ agent
- Controlling facts that are published in WGS 10
- Which resource pack should I use with WorkGroup Server 10?
General information
- Can I manage multi-instance or RDQM queue managers?
- How to route cluster queue messages from one queue manager to another
- How do I use Exclude in an Object Group?
- It is possible to know the last time a user logged into Navigator
- Monitor MQ appliance metrics
- Why does maximumMessageLength in message scanner show a value lower than specified in MQ
- REST API examples
- Why do I have workgroup server definitions that begin with GEN_ ?
- What is a workgroup server connection definition?
- Getting a spool file from the AS/400
- Navigator Component Architecture with Port Assignments.
- What is a connection manager?
- Benefits of Agent and Agentless Data Collection
- Updating your expiring Workgroup Server Expert 10.x license for Navigator
- Updating your expiring Workgroup Server 6.x license for Navigator
- What is the difference between a "managed" and "un-managed" node?
- Does AutoPilot support the MQ Appliance (M2000)?
- Understanding WGS 10 Fact Collection and Publishing
- What rights are required?