Two-factor authentication

Two-factor authentication for the tracking application is available in all supported versions of XRay and the meshIQ Platform.

Two-factor authentication (also referred to as, 2FA) is used to ensure a secure login by requiring verification when logging in. 

Requirements

A 2FA application is required, for example, Google Authentication or FreeOTP.

Enabling two-factor authentication

1. In version 11.1 and earlier, go to the Main Menu at the top right of your screen and select User Settings > Two-factor Authentication. 
   In version 11.2, select User Settings > Two-factor Authentication from the left toolbar.
   
   In version 11.1 and earlier                                                          In version 11.2                            
                                      
2. The Two-factor Authentication window opens.
   
   Change the status of two-factor authentication to enabled by clicking the red Enable two-factor authentication button.
3. You will need to add your personal token to your 2FA application. This is done by scanning your personal token's QR code (like the one shown below) from your 2FA application.
4. Scan the code using your 2FA application.
5. Enter the 6-digit code from the 2FA application. From this point forward, you will be required to enter a 6-digit code from the 2FA application when logging in.

Disabling two-factor authentication

You can disable two-factor authentication:

1. Click the Disable two-factor authentication button.
   
2. You will be prompted to enter a 6-digit code from the authentication app again:
   
3. Click Confirm.

Disabling two-factor authentication from admin level

These instructions pertain to XRay version 1.5.

Users with administrative roles can disable 2FA for a user. Perform the following steps.

1. Go to the Main Menu at the top right of your screen and select Admin Settings.
2. The Admin Settings window opens. Select the Organization tab on the left side of the window.
   
3. The Organization Manager window opens. Select the Users tab from the left side of the window. Select the user you need to reset two-factor authentication for and click Edit.
   
4. On the next screen, click the Reset two-factor authentication button.
   
5. 2FA is now disabled for this user.