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Review meshIQ Products (G2.com)

Getting a spool file from the AS/400

To convert a log/trace from a spool file to a format for transmitting to Support, follow this procedure:

  1. On the command line type the Work with Spool Files command, WRKSPLF, to display the Work with Printer Output screen and find the spool file of interest.
  2. Enter option 9 (Work with printing status) to display the job information and record the values for Job, User, and Number.  Example:
    mceclip0.png
  3. Create a physical file in a library for copying the spool file contents.
    Command line example: 
    CRTPF FILE(NASTEMP/SPLFILES) RCDLEN(120) MBR(*NONE) TEXT('Spool files for xfer to Nastel')

    Physical file SPLFILES is created in library NASTEMP and allows for members with up to 120 characters per record.

  4. Using the copy spool file command (CPYSPLF), copy the spool file to a member of the physical file using the QPRINT job information from step 2.
    Command line example: 
    CPYSPLF FILE(QPRINT) TOFILE(NASTEMP/SPLFILES) JOB(261850/QMQM/NSQMSG)
    System response: 
    Member MSGSRVTRC added to file SPLFILES in NASTEMP.

    Or you can use F4=Prompt to display the following screen, enter the QPRINT job information, and press Enter.
    mceclip1.png

  5. Verify the copied spool file by viewing it with command WRKMBRPDM.
    Command line example: 
    WRKMBRPDM nastemp/splfiles
    Enter option 5 (Display) next to the member you copied.
  6. FTP in ASCII the spool file member of the physical file to your PC. Then email it to support@nastel.com or attach it to your problem report.