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meshIQ Neo

The Neo lets you interact with your middleware environment using natural language directly from meshIQ Manage. It communicates with the meshIQ Agent to answer questions based on the selected connection and AI model.

You can use the Neo to:

  • Monitor middleware environments: Ask questions about the status and configuration of objects such as queue managers, queues, channels, brokers, and topics.
  • Troubleshoot issues: Get help troubleshooting monitoring, alerting and remediation questions.

Prerequisites

  • The user must be enabled as an AI user. For more information, see, Enable User Access to Neo in Enterprise Manager.
  • At least one connection is configured and available in the Workgroup Server Connection list.
  • At least one AI model is configured and enabled by your administrator. (for example, Gemini AI).

If a user who does not have AI access attempts to use the Neo, a message is displayed indicating that the client does not have permission to use the Neo.

Open the Neo

  1. Sign in to meshIQ Manage.

  2. In the top navigation bar, click the Neo icon to the left of your profile.

  3. The Neo panel slides open on the right side of the screen.

Chat with the Neo

Start a conversation

  1. Click + Start New Chat to open a fresh conversation.

  2. Select the required Workgroup server the assistance queries and AI model selectors from the dropdowns below the message box. To Know more information about configuring AI models, see Add and Manage AI Models.

    The Workgroup server the assistance queries for Neo is the Workgroup Server Connection. For more information, see Manage Workgroup Server Connections.

    Use the default model unless your team recommends otherwise, if an answer is incomplete or unclear, try another available model in a new chat to compare the responses.

  3. Enter your question in the Message meshIQ Agent… box.
  4. Click Send (or press Enter). The agent's reply appears in the conversation area.
  5. Enter additional questions in the same chat to continue the conversation. The agent retains the context of the current conversation to provide relevant follow-up responses.

Find an earlier chat

You can access previous conversations from the Recent Chats section.

  • Previous conversations are listed under Recent Chats.
  • Type in Search (Filter By) to filter the list by keyword, then click a chat to reopen it.