Exporting messages

You can export all of a queue's messages or only a selected few. The messages can be exported to a .MMF or .TXT file. Perform the following:

1. Click on the box next to the desired queue.
   
2. You can either:
   • Export all of the queue's messages:  select Messages > Export All Messages > as .MMF or as .TXT. Skip to step 3.
     
   • Or, select which messages get exported:  select Browse messages from the pop-up menu. All of the queue's messages display within a viewlet located in the Console panel. 
     
     Select all desired messages (check the box immediately to the left of each message) and click on the Saved selected messages button  located on the top left. Please note, you can also export all of the queue's messages by clicking on the Save all messages button  (last button on the tool bar). 
     
     Select either Export in MMF or Export in text from the pop-up menu that appears.
     
3. After selecting the desired output type, you are presented with the following message. Click Yes to export.
   
   To change the export file's customization options, click Configure on the screen above. The Settings window opens (check out step #3 in  How can I change the file layout of exported messages for an explanation of each setting). After updating all desired options, click Use Once to only use these configurations this one time, or click Save Changes to make these new specifications the default file configuration when exporting message files. 
   
   The message(s) are now exported to your default Downloads location.