The article below describes the 4 short steps to set up an account on the support system.
1) Go to to support.nastel.com and select Signup for a new account
This will display the following page
2) Enter a user name and email address for usage. Any username can be used, but we suggest your email address as the easiest to remember. Complete the verification code and click Signup.
3) This will trigger an email for verification. If you do not receive it, please check spam and other folders. When you click the link in that email, the following page will be presented.
4) Enter your name, preferably First and Last. This will be used as your identity when opening and updating tickets. Click Update User and you will be able to login with the username and password you just created.
Note: That while you can login, you will not have immediate access to your company support account. The support team has to validate the request, which in some cases requires them to reach out to a company contact. The support team will send you a notification email when your account is fully ready to use.
TIP: Checkout the Support Education Series videos for more usage and features of the Support system.