Skip to main content
Top
Review meshIQ Products (G2.com)

Pagerduty Integration

This article explains how to integrate mKC with PagerDuty.

How to Create a Custom Recipient Alarm

  1. Go to Alarm > Recipients > Manage Recipients Type.
  2. Click the Create custom recipient type button to go to the creation page.
    Create custom recipient type.png
  3. Enter the information in the Recipient type Config section. Provide a Custom recipient Name and Description.
    If you create target in the future , the Custom Recipient Name will be displayed in the recipient type selection list.
  4. In the Target input, enter the value of the --url option of the curl command.
    https://events.pagerduty.com/v2/enqueue
    Here is an example of a curl command:
    Curl command-1.png

    custom recipient options.png
  5. Scroll down to the bottom and enter the information in the Custom fields section.
  6. First, press the Headers tab to enter the header information. Enter the -header option value of the curl command.
    Here is an example of a curl command:
    Curl command -2.png
  7. Click the plus button. Enter Content-Type for the Field Name and application/json for the value. After entering the field information, click the Add button to add more fields.
    headers tab.png
  8. After adding the field, you will see that the "Content-Type" field has been added, as shown in the below image.
    Content-type add.png
  9. Next, enter body information. Click the Body Fields tab, which will enter the -data option value of the curl command.
    Here is an example of a curl command:
    Curl command -3.png
    body field tab.png
  10. Now, enter the values below the 'payload' object.
    Click Plus button and enter summary as the Field Name. This field must appear below 'payload,' so specify the Parent Field as the payload field you just created. Enter Test Incident as the value and click the Add button to add the field.
  11. Similarly, enter the severity and source fields from the curl command under 'payload.' The routing_key and event_action fields should be entered in the Root Field.
  12. Once you’ve entered all fields, the following Body Fields will be complete. Click the Create button at the bottom to complete the Custom Recipient Type creation.
    body fields added.png
  13. You will see that the custom recipient type has been successfully created and displayed in the list, as shown below.
  14. You can now select the Custom Recipient Type and use it as the Recipient Type when creating an Alarm > Target.